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Donna Lim

The 4 Guiding Principles for Using ChatGPT in Your Business

Note from Larissa for Donna... AI is becoming increasingly prevalent as the global community becomes more automated and digitally connected. It’s important for us as business owners to learn and adapt to this exciting technological advancement. If we are diligent in adopting new practices today, we will have the systems and skills in place to take full advantage of AI in the future. To help with that, I believe learning how to use ChatGPT is a good first step into learning.


ChatGPT has been making headlines across the globe for two reasons: First, it is the first AI to replicate human speech with demonstrable accuracy. Second, the ease of use of ChatGPT’s interface allows anyone to use it regardless of proficiency. While many reporters are quick to politicize AI, I believe there needs to be more effort put into teaching people how to use ChatGPT to achieve their goals.

In my opinion, the replies that ChatGPT generates to user prompts are around 40% accurate. Because the AI isn’t a human being, it lacks the creativity and nuance that certain prompts demand. However, it makes up for that lack of accuracy through sheer speed. I generated 14 ChatGPT replies about a range of topics and received around 1400 words in five minutes. How, then, can we best take advantage of what ChatGPT has to offer? Here are four guiding principles for what to use this AI for:

  1. Quick Prompting - ChatGPT requires a prompt to function. A good rule of thumb is if you aren’t able to be specific with your prompt, then it’s probably not something ChatGPT is capable of.

  2. A Repetitive, Well-Documented Task - ChatGPT does the mundane so we can create the revolutionary. Any task that is streamlined to be accessible (list-icles, legal documents, basic coding, etc.) can be easily created by ChatGPT.

  3. No Creativity Required - The algorithm simply can’t create something new, and will struggle to write responses to prompts that require it to pull data from a small data-set. Grey’s Anatomy scripts are a large data set ChatGPT can pull from, 2009’s Flashforward scripts are significantly smaller.

  4. Low Priority Tasks - Given the flaws that come with ChatGPT, it’s best to use it to create a bandaid or an outline for a task that can be edited later by a human.

If we use those guiding principles, we can find a lot of success using ChatGPT. However, that isn’t to say that ChatGPT is completely unusable if you break some of those rules. Below is a ChatGPT-generated response to a prompt that demands ChatGPT be creative. To demonstrate its accuracy, any text that is italicized is something that a human would have to edit.

Prompt: Create an administrative job listing in a hypothetical future where AI does the majority of menial labor and humans need not apply.

Job Title: AI Coordinator

Job Type: Full-Time, Permanent

Location: Global

Job Description:

We are seeking an AI coordinator to oversee the day-to-day operations of our advanced artificial intelligence systems. As the world moves towards automation and digital transformation, we recognize the vital role AI plays in driving businesses forward.

As an AI Coordinator, you will be responsible for ensuring our AI systems are running smoothly, monitoring their performance, and implementing upgrades and improvements as necessary. You will work with a team of AI developers and technicians to ensure that our AI systems are functioning efficiently and effectively.

Responsibilities:

  • Monitor the performance of our AI systems and identify areas for improvement.

  • Work with a team of developers and technicians to implement upgrades and improvements to our AI systems.

  • Develop and maintain policies and procedures for the operation of our AI systems.

  • Collaborate with other departments to ensure that our AI systems are integrated with our business processes.

  • Stay up-to-date with the latest developments in AI technology and identify opportunities for innovation and improvement.

  • Ensure compliance with ethical and legal standards for AI development and deployment.

Requirements:

  • Bachelor's degree in Computer Science, Electrical Engineering, or related field

  • Strong understanding of artificial intelligence concepts and technologies

  • Familiarity with machine learning algorithms and data analysis techniques

  • Experience working with large datasets and cloud-based systems

  • Excellent analytical and problem-solving skills

  • Strong communication and collaboration skills

  • Ability to adapt to changing priorities and work in a fast-paced environment

At our company, we believe that AI has the power to transform industries and create new opportunities for businesses and individuals alike. As an AI Coordinator, you will play a crucial role in ensuring that our AI systems are operating at their full potential, driving growth and innovation for our company and the world at large.

Please note: This position is open to AI systems only. Humans need not apply.

As you can see, the response is rough, and definitely needs editing. However, it’s definitely not unusable, and we can use the response as an outline to help us create a job listing that is more accurate. Additionally, we can use the 4 guiding principles to fix the errors in our prompt and generate a better response if needed. The point is that ChatGPT can be used to bypass a lot of menial labor done by our employees. As the first of its kind, ChatGPT will doubtless receive many improvements that will make it easier and better to use. However, if we invest time into learning how to best use AIs like this, we can absolutely streamline a large amount of workflow.

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